By choosing to extend your baby car seat warranty, you agree to the following terms and conditions:

1. Eligibility: Warranty extensions are available only for Crolla baby car seat.
2. Effective Date: The extended warranty goes into effect immediately upon successful payment and confirmation. For customers with our convertible car seat or booster seat, the extended warranty will take effect at the conclusion of the existing 3-year warranty period. For customers with our infant carrier, the extended warranty will begin after the conclusion of the existing 1-year warranty period. It covers mechanism problems as specified in the warranty terms.
3. Non-Transferable: The extended warranty is non-transferable and applies only to the original purchaser of the baby car seat.
4. Purchase Window: The extended warranty can be purchased within 30 days of the original customer purchase date. If more than 30 days have passed since the purchase date, the option to extend the warranty will no longer be available. We encourage our valued customers to take advantage of this offer promptly to ensure continuous coverage for their baby car seat.
5. Coverage: The warranty extension covers manufacturing defects related to mechanism problems, including any mechanical or structural defects in the baby car seat’s components. Our warranty does not extend to the replacement of consumable components, such as batteries. The extended warranty does not cover normal wear and tear resulting from regular use, cosmetic damage, or damage caused by accidents, misuse, abuse, alterations, or unauthorized repairs. It specifically covers mechanism problems and defects as specified in the warranty terms.
6. Warranty Claims: In the event of a warranty claim, please contact our customer support team at 011-59736061 (Whatsapp) , Crolla Malaysia (Facebook) or crollababy (Instagram). Proof of purchase and warranty extension confirmation will be required.
7. Refund Policy: Warranty extension fees are non-refundable under any circumstances.
8. Changes to Terms: Infant Forest (M) Sdn Bhd reserves the right to modify these terms and conditions at any time.